Marele Accountancy Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://mareleaccountancy.co.uk/, contact us, or use our services.
1. Who We Are
Marele Accountancy Ltd is a UK-registered company providing accountancy and related business services.
We are the “data controller” of the personal information you provide to us.
For any privacy-related queries, please contact us at:
Email: [Insert contact email]
Phone: [Insert phone number]
Address: [Insert company address]
2. Information We Collect
When you interact with our website, we may collect the following personal data:
- Contact Form Submissions: name, email address, phone number, and any details you provide in your message.
- Newsletter Sign-Ups: name and email address.
- Consultation Bookings: name, contact details, preferred consultation date/time, and any additional information you provide.
- Technical Data: IP address, browser type, operating system, referring website, and browsing activity on our site (collected via cookies and Google Analytics).
We only collect information that is necessary to provide our services and improve your experience on our website.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries submitted through our contact form.
- To provide and manage consultation bookings.
- To send you newsletters, updates, and marketing communications (if you have subscribed or opted in).
- To analyse website performance and improve user experience via Google Analytics.
- To comply with legal and regulatory obligations.
We will not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: when you sign up for newsletters or request a consultation.
- Legitimate Interests: to respond to your enquiries and improve our website.
- Legal Obligations: when we are required to keep records or disclose information by law.
5. Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors use the site and to improve functionality.
Cookies are small text files placed on your device. You can control or delete cookies through your browser settings.
For more information about how Google uses your data, visit: https://policies.google.com/technologies/partner-sites.
6. Data Sharing
We may share your data with trusted third parties who provide services such as:
- Website hosting and maintenance.
- Email marketing and newsletter distribution.
- Analytics and site performance tools (e.g., Google Analytics).
All third-party providers are required to handle your data securely and in compliance with UK GDPR.
7. Data Retention
We will keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.
- Contact form enquiries: up to 12 months.
- Newsletter subscriptions: until you unsubscribe.
- Consultation bookings: retained as part of business records for up to 6 years.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of your personal data.
- Restrict or object to processing in certain circumstances.
- Withdraw consent (e.g., unsubscribe from newsletters).
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
To exercise your rights, please contact us using the details above.
9. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, please note that no method of data transmission over the internet is completely secure.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
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